Terms of service

Version 2026-11-12.2 · Last updated 12 November 2026

The short version. DigMusiK lets you capture the sound of your gear as signatures, use signatures in our plugin, and (on Pro) sell plugins of hardware you own. You own your captures. You must only capture gear and chains you have the right to use, and you must name and credit them honestly. Captures that include software plugins stay private to you. You're responsible for what you upload, publish and sell, and signatures are models made by members, not the original equipment. Plans renew until you cancel, which you can do at any time. Nothing in these terms takes away your legal rights as a consumer.

1. Who we are

DigMusiK is operated by DigMusiK Ltd, a company registered in England and Wales with company number 16671712, whose registered office is in Shrewsbury, SY4 3LD, United Kingdom ("DigMusiK", "we", "us"). You can contact us at support@digmusik.com.

2. This agreement

These terms apply when you use digmusik.com, app.digmusik.com, the DigMusiK Sound Signature Plugin (the "plugin"), signatures, and any related service (together, the "service"). They work together with:

our privacy policy and cookie policy;
the plugin licence, which covers installing and running the plugin;
the acceptable use policy;
the creator agreement, if you sell plugins; and
our cancellations and refunds policy.

If anything conflicts, the more specific document wins for its subject. By creating an account or using the service you agree to these terms. If you don't agree, please don't use the service.

3. Accounts and eligibility

You must be at least 16 to create an account, and at least 18 (or have the permission of a parent or guardian) to buy a plan or a creator's plugin. You must be 18 to sell. We ask for your date of birth when you sign up.
If you're 16 or 17 you have a teen account. Every tool works, but until your 18th birthday you can't publish a public page, be listed in Find engineers and studios, make or take bookings, or exchange messages with adults; teen accounts can message other teen accounts they're connected with. On your 18th birthday it becomes an ordinary account by itself. Giving a false date of birth breaks these terms and we'll close the account.
Give us accurate details and keep them up to date. Keep your password and sign-in codes private; you're responsible for activity on your account unless it happened because of our failure.
One person per account. Studio and education accounts with several users are available by agreement.
Tell us straight away at support@digmusik.com if you think someone else has used your account.

4. Plans, billing and renewal

Plans. We offer Free, Studio (£7.99 a month) and Pro (£29.99 a month). What each plan includes is shown on our pricing page at the time you subscribe, including monthly capture allowances (3, 10 and 25) and how many signatures you can use. A capture with working knobs counts as 3 captures.
The DigMusiK plugins (Originals). Every DigMusiK Original is free on every plan, including Free. You need a DigMusiK account, and each computer you use them on must be signed in and authorised by the plugin (section 6). Being free doesn't change the plugin licence: they're licensed to you, not sold, and we may update, improve or retire individual Originals. If we ever stop offering an Original free, we'll tell you at least 30 days before, and work you've already shared will keep playing as described in sections 8 and 10B.
Prices and VAT. Prices are in pounds sterling and include VAT where it applies. Your card provider may convert them into your currency and may charge you for doing so.
Payment. Payments are processed by Stripe. We don't see or store your full card number.
Renewal. Paid plans renew automatically at the end of each billing period, and we take payment for the next period, until you cancel. We'll remind you before each renewal (and at least 3 working days before any annual renewal or the end of any free trial) with the price, the date and how to cancel.
Price changes. We'll tell you at least 30 days before a price change takes effect on your plan. If you don't want to continue at the new price, you can cancel before it takes effect.
Allowances. Captures, Print Recalls, re-dial checks, matches and match checks each have an allowance per billing period (per calendar month on Free), shown on our pricing page. Allowances reset each period and don't roll over. Anything our checks reject, or that fails on our side, doesn't count. These allowances keep DigMusiK affordable, because each of them uses our servers or GPUs; what runs on your own computer has no allowance.
Free plan. On Free you choose 5 library signatures to use and may change your choice once per calendar month. Free captures are trained when spare capacity is available, so they can take longer.
Free trials and offers. If you join with a partner's link or code, any offer it includes is shown to you when you sign up and applies as described there. Where it's a free trial, a card is needed; we remind you at least 3 days before the trial ends, and if you cancel before then you aren't charged. One trial per person, and not for anyone who has already had a paid plan. Free plans given to partners or by us end on the date shown in your account; they don't turn into paid plans unless you choose one.
Failed payments. If a payment fails we'll tell you and try again. If it still can't be taken after 14 days, your account moves to Free; your own captures are kept.

4A. The DigMusiK Originals are free

No purchase needed. Earlier versions of these terms described owning the Originals after 12 paid months or by buying a Pack. That's no longer needed: every Original is included free for every registered member, and anyone who bought or qualified for ownership keeps everything it gave them.
Licence checks. Originals run on your signed-in devices and are renewed by the plugin while it's online; they keep working offline for up to 90 days between checks (section 6).
Shared work. Chains people share, mix deliveries and shared sessions play their Originals as described in sections 8 and 10B.

5. Cancelling

You can cancel a paid plan at any time from your account page, in a few clicks, without having to contact us. You keep your plan until the end of the period you've paid for.
As a consumer you also have the legal right to cancel within 14 days of first subscribing. Our cancellations and refunds policy explains how this works, including what happens if you've started using the service in that time.

6. The plugin and your devices

The plugin is licensed, not sold, under the plugin licence.
You sign the plugin in to your account using a code shown in the plugin. You can sign in on 2 devices on Free, 3 on Studio and 5 on Pro, and you can sign devices out from your account page.
Signatures and the DigMusiK Originals that come with membership only run inside the plugin while it's signed in to an account allowed to use them. The plugin checks your account regularly while online and keeps working offline for up to 30 days between checks (90 days for Originals you own and the free kit, which is built into the plugin).
Test signals and safe listening. Some features play test signals, which can be loud: capturing gear and Archive. Before any of them plays, DigMusiK asks you to choose the output, turn your speakers and headphones down, and confirm, then warns you again and counts down. Keep your monitors and headphones down and take headphones off while a test signal plays, and never send one to your speakers. You're responsible for safe listening levels and for your equipment.

7. Captures and your content

What you upload. When you capture, you send us recordings of our reference signal played through your gear or plugins ("renders"), a description of the chain, and the settings used. We train a signature from them.
Your rights and promises. For each capture you confirm that you own (or are allowed to use) every piece of hardware and every software licence in the chain, that your use of them to make the capture is allowed by their licences, that the name and credits you give are accurate, and that you're not uploading anyone else's audio other than our reference signal. We record these confirmations with the date and time.
Software licences. Some software licences forbid using a plugin's output to train or build a model that imitates it. Before you capture any software plugin, check its licence; if it forbids this, don't capture it. Captures that include software plugins stay private to you: you can use them in your own projects, but they can't be shared by link, published, added to a published chain or sold. The one exception is your shared sessions (section 10B): a collaborator can open such a capture only after confirming they own a licence for the same plugin.
You're responsible for your content. DigMusiK hosts what members upload. We don't check every capture, name or description before it's available, and we don't make any promise about it on the member's behalf. If you publish or sell something, you're the one making it available and responsible for it.
You own your captures. You keep all rights you have in your renders and in the signatures made from them. You give DigMusiK a worldwide, non-exclusive, royalty-free licence to store, process, train on, convert, protect and deliver them, and to make previews, so we can run the service, for as long as they're on DigMusiK and for a reasonable time afterwards for backups. If you share or publish a signature, the licence includes making it available to the people you've chosen.
Training data. We use your renders to train your signature. We don't use your renders to train other people's signatures or general models unless you opt in.
Plugin binaries. Never upload plugin files, installers or code. We only accept audio renders.
Accuracy. We publish each signature's measured accuracy. A signature is a model of a chain made from a member's recordings, not the chain itself, and it can differ from the original, especially outside the settings it was captured at. Accuracy scores are our measurements on our own test audio; they're not a certification by us or any manufacturer.
Deleting. You can delete a capture at any time. We remove its renders and signature files from our systems within 30 days (backups within 60 days). Copies already bought by others as part of a creator's plugin remain licensed to them.
Archive. Archive captures a chain of software plugins in your session as one signature, by playing our test signal through it. It's a capture of software, so it stays private to you (section 8) and uses one of your monthly captures. Only archive plugins you're licensed to use, and only where their licences allow it; you confirm this each time.

Each signature is private unless you share it by link or publish it to the catalogue (Studio and Pro). Only captures of hardware can be shared or published; captures that include software plugins stay private to you (section 7).
Only signatures rated Good or better can be published to the catalogue.
Published signatures must name the sound and credit every piece of gear in the chain. Titles can't be only another company's product name; use the unit's name with your own description (for example "My 1972 FET limiter, Rev D").
Manufacturers can ask us not to list their products in the public catalogue ("vendor opt-out"). If a vendor opts out, public signatures crediting its products become link-only.
When you share a chain with everyone, anyone who opens it can play the DigMusiK Originals in it at your settings, inside that chain, whether or not their plan includes those Originals. They can't take those Originals out of the chain or change their settings unless their own plan or ownership allows it.

9. The library and research models

The DigMusiK starter library includes "research models": signatures DigMusiK built from published technical sources about well-known equipment, not captures of the manufacturer's units and not products of the manufacturer. They are labelled "Research model". Product names identify the equipment they're modelled on; see our trademark notice.
Signatures labelled "Verified real unit" were captured from a specific unit whose ownership the creator has verified with us.

10. AI matching and previews

AI chain matching suggests signatures and settings by measuring audio you provide. Suggestions are a starting point; you decide what to use.
Only upload audio for matching or previews that you have the right to use. We process it to give you the result, keep it for no more than 24 hours, and don't use it for anything else.
Match in the plugin. When you press Record in Match, the plugin records up to 30 seconds of the track it's on (and of its sidechain, if you use that as the reference) while your DAW plays, then uploads the clips when you press Match. Nothing is recorded otherwise. Match is included in Studio and Pro, with a monthly allowance (section 4).

10A. The partner programme

The partner programme is by invitation from DigMusiK only. Partners share DigMusiK and earn commission under separate partner programme terms, which we give to each partner when they're invited and which are available to partners at partners.digmusik.com. An invitation is personal, can be used once, and can't be transferred. Partners must say when they're promoting DigMusiK as a paid partnership.

10B. Approvals (mix delivery) and Handover (shared sessions)

Your audio, your responsibility. When you upload a mix or stems, you confirm you have the right to upload them and to send them to the people you share them with. We process them only to provide the service.
Mix delivery. Anyone with a delivery's link can listen to the mix, adjust it within the limits you set and download the versions they choose, until the link expires (60 days) or you delete the delivery. They only ever receive audio, never your chains or signatures. Your chain is applied on our servers.
Notes and sign-off. Anyone with a delivery's link can leave notes (with the name they give) and sign off a version. We keep a record of each sign-off: the name given, the version, the date and time, and the IP address it came from. A sign-off records what was approved in DigMusiK; what it means between you and your client is for you to agree.
Alternates. If you upload vocal stems with a mix, we make the alternate versions you ask for (such as vocal up, instrumental or a TV mix) by rebalancing the stems against the mix on our servers. They're only as clean as the stems: stems must be printed from the same point as the mix. Each alternate uses one from your plan's monthly allowance.
Mastering handover packs. From a signed-off delivery you can make a private link for a mastering engineer, with the mix, its alternates, your bus chain's units and settings, the technical details and the notes. Anyone with the link can download those files and add notes until the delivery expires or you delete it. It contains your chain's settings, so share it only with people you trust.
Credits and splits. You can record who worked on a song, their roles and shares, and the song's codes, and ask each person to confirm from a private link. You may only list people with their agreement to being contacted about the song, and you're responsible for what you enter. A confirmation records that the person agreed to that version of the credits and splits in DigMusiK, with the name they typed and the date; it isn't legal advice, and it doesn't register anything with a collecting society or distributor for you. If the splits or roles change, earlier confirmations no longer count and everyone is asked again.
Session Check. Before you hand over a session, DigMusiK checks the stems you upload (format, length, silence, clipping, names) and the session's details, in your browser and on our servers. It points out likely problems; it can miss some, and the files are yours to check.
Shared sessions. People you invite can download the stems and the mix and open each one's chain in the DigMusiK plugin. Captures of hardware and DigMusiK Originals open as they are. A capture that includes software plugins opens as it is only for a collaborator who confirms they own a current licence for that plugin; we record that confirmation, and a collaborator who confirms falsely is responsible for it (section 13A). Everyone else gets the closest DigMusiK Originals instead, matched automatically, and can ask our servers to render the stem through the exact chain, receiving audio only. Invitations only work for an account whose email address has been confirmed.
Keeping files. We delete a delivery's files when it expires or you delete it, and a session's stems when you close it (backups within 60 days). Keep your own copies: DigMusiK isn't an archive.
Between you and your client or collaborator. Your agreement with them, including payment, approvals and credits, is between you. DigMusiK isn't a party to it.

10C. Print Recall

What it is. Print Recall estimates the settings of one unit from a dry track and its print through that unit, using the unit's working-controls signature, and gives you a recall sheet, a "twin" (the signature at those settings) and a measure of how closely the twin matches your print. We may offer it to some members before others, and change it.
It's an estimate. Each setting is shown with a confidence level, and some settings can't be worked out from some audio. We don't promise that the settings shown are the ones you used, that re-dialling your unit to them will reproduce your print, or that the twin sounds the same as your unit. Check the result by ear before you rely on it, including for work you deliver to others. Results depend on what you tell us: if your answer about your setup or a setting you enter is wrong, the result can be wrong, including settings shown with high confidence.
Another member's capture. If you use another member's capture of the same model, units differ, so results are approximate. That member isn't responsible for your results.
Your audio. You confirm you have the right to upload both files and for us to process them to give you the result. We use them for nothing else. We delete the files when the job finishes, and in any case within 24 hours of upload. We keep short (about 20-second) listening clips of the print, the twin and the difference for up to 24 hours, and we keep a one-way fingerprint of each file and the result (settings, sheet and fit) until you delete the recall or your account.
Feedback. If you tell us the settings you really used and agree to it, we may use them, with that recall's result (not your audio), to test and improve Print Recall. You can ask us to delete them at any time.
Sharing. If you make a share link for a recall sheet, anyone with the link can see the sheet until you turn it off.
Allowances. Free includes one trial recall; Studio and Pro include a monthly number, shown in your account, which resets each billing period and doesn't roll over. A recall that our checks reject, or that fails on our side, doesn't count.
Automatic Recall. If you turn it on in the plugin, a DigMusiK after your hardware insert compares each print with earlier ones, on your computer, using the song's stamp (the title and songwriter you give, the tempo and time signature from your DAW, and the key it hears) and each print's place in the song. When the unit's sound has changed, it asks you before sending the print to us as a Print Recall, unless you choose to let it send by itself, when it sends no more than three a day before asking again. Each one sent uses a recall from your allowance, exactly as if you'd sent it yourself, and you can turn it off at any time. The comparison is an estimate: it can miss a small change, or report a change that isn't there, and when two prints have too little in common to compare it says so and sends nothing. The history of prints and the song stamp are saved in your DAW session, on your computer; the stamp is also kept with each recall that's sent.
Recording in the session. Instead of exporting files, you can put one DigMusiK before your hardware insert and one after it; while your DAW plays they record the dry track and the print, only on your computer, until you upload them.
Re-dial checks. With the unit patched back in, a short pass recorded the same way tells you which way to turn each control to get back to a recall's settings. Each check uses one re-dial check from your plan's allowance; its audio is deleted as soon as the check is done. The guidance is an estimate: trust your ears and the unit's own markings.
Names. Recall sheets name a unit only to identify it, in DigMusiK's own panel style. DigMusiK isn't connected with any equipment manufacturer (see the trademark notice).

10E. Studio and business tools

Some of these are switched on for everyone and some may be switched on later; each works on its own. Where one handles money, payments are made by card through Stripe and go straight to the engineer's or studio's own Stripe account, with DigMusiK's booking fee on top (section 10G). DigMusiK isn't a party to the agreement for the work, which is between them and their client.

Paid delivery. An engineer can add a quote to an Approvals delivery (price, deposit, revision rounds included and the price of extra rounds). The client accepts it with their name, which we record with the date, time and IP address. The full-quality files are released when what's owed is paid; listening copies always play. Refunds and disputes about the work are between the engineer and the client; card disputes follow Stripe's process.
Session Vault. Copies of the audio and a record of the chains, settings, credits and notes, kept until you delete them or close your account, within your plan's storage. If you go over it after a plan change, we won't delete anything without telling you first and giving you 30 days to download it.
Rack Recall. Recall sheets you write for your own gear. They're yours and private to you.
Release and sync deliverables. We measure loudness and true peak to ITU-R BS.1770 and compare files with common delivery specs. Specs change and every distributor, library and broadcaster has the final say; check theirs before you deliver. Each measurement uses one loudness check from your plan.
Studio manager. Studios can take booking requests and deposits on their own page. The studio sets its prices and cancellation terms, shown before anyone books, and is responsible for honouring them. Clients don't need an account.
Find engineers and studios. Listings are written by the people listed, who are responsible for them. Reviews can only be left by invitation for work DigMusiK saw finish (a delivery signed off or paid, or a booking marked done); they must be honest and about the work. We may remove a listing or review that breaks these terms, and anyone can report one.

10F. Community: pages, bookings, gigs and messages

These may be switched on later, each on its own. They're for adults (see section 3).

Pages. Members can make a public page for themselves, their band, venue or studio, with their work, photos, videos, news, songs and writers, services, dates and links. You must have the right to publish everything on your page, and to speak for a band, venue or studio you make a page for. Pictures go through automatic safety checks and some wait for a person before they show. Each picture you upload (to a page, a news post or a message) uses one picture upload from your plan's monthly allowance: 40 on Free, 200 on Studio and 600 on Pro. Follower numbers come from the platforms themselves where we can check them for free (they're marked as checked); the rest are as the member states them, and a page says which. Stating false numbers breaks these terms. When you add someone to a band or a team, we email them once to tell them, if you give their address.
Bookings and agreements. A member can book another member from their page on one of our standard forms (gigs, venue hire, crew, sessions, mixing and mastering, production). The forms are plain-English starting points, not legal advice; take your own advice for anything large. You both see and can change the terms (dates, fees, deposits, shares of door, ticket or bar takings and their costs, royalties), and it's agreed only when you've both signed the same version by typing your name, which we record with the date, time and IP address. The agreement is between the two of you: DigMusiK isn't a party to it, doesn't guarantee either side will perform, and doesn't hold or divide money. Card payments go straight to the payee's own Stripe account, with DigMusiK's booking fee on top, paid by whoever pays (section 10G); settlements of shares are worked out from the figures the paying side enters, which the other side can check and question with them. Disputes about a booking are between you, under the agreement you signed. Once agreed, both sides' calendars on DigMusiK are updated.
Venues and gigs. Venues and bands can list dates they're open or busy, offer gigs and agree deals as above. A venue is responsible for its licence, capacity and safety, and for the settlement figures it gives.
Messages. Members can message each other and band members can have a group chat. Someone you aren't connected with gets your first message as a request and you can send one message until they accept. You can block anyone, which stops messages both ways, and report any message; a report shares that message with our moderators. Photos in messages go through the same safety checks as other pictures. Don't send spam, unsolicited sales messages, harassment or anything illegal (see the acceptable use policy).
Enquiries. Anyone can send a page an enquiry, date request or hire request; we pass it on by email so the owner can reply directly.

10G. The booking fee

Every payment made by card between members through DigMusiK carries a booking fee of 15% of the amount being paid, plus the cost of card processing. This covers bookings (deposits, balances and settlements), gig fees, studio deposits, mix delivery payments and tickets. Free gigs, free services and free tickets carry no fee.
Whoever pays, pays the fee and the card processing, on top of the agreed price. The person being paid receives the whole agreed amount in their own Stripe account. Every price shows the full amount you'll pay, with the fee and card processing listed, before you go to pay; nothing is added at checkout.
Payments go straight to the payee's own Stripe account; DigMusiK takes its fee from the same payment and doesn't hold the money. Card processing is calculated at Stripe's standard UK card rate.
If a payment is refunded in full because an event is cancelled or a booking is called off by the person paid, the fee and card processing are refunded too. Otherwise the fee is refunded only where the law requires it.

10H. Tickets

Members can sell tickets to events. The organiser sells the tickets and is responsible for the event: its licence, capacity, safety, age rules, what happens on the night, and its refund terms, which are shown before you buy. DigMusiK runs the sale on the organiser's behalf.
Ticket prices are shown including the booking fee and card processing. You don't need an account to buy. Your tickets are emailed to you; each has its own QR code, which works once at the door.
If the organiser cancels the event, everyone who bought is refunded in full, fees included. Tickets for leisure events aren't covered by the 14-day cancellation right; any other refund is under the organiser's refund terms.
Don't resell tickets for more than you paid, or copy them; a copied ticket is refused once the original has been scanned.

10I. Feedback, our AI assistant, and testing DigMusiK

Feedback. You can tell us about problems and ideas from any page and from the plugin. You're free not to, and you don't have to include a screenshot. You give us permission to use any feedback to improve DigMusiK, without paying you or naming you; it doesn't change who owns your own content.
How we handle reports. We aim to fix any problem you report within 24 hours, and if your report needs a reply, we'll write back. We use automated tools, including AI, to help us read reports, work out what went wrong, draft replies and draft changes. Replies never promise refunds or credit. Every change to DigMusiK is reviewed and approved by a person before it goes live, and you can ask for a person to look at your report at any time by saying so in a reply or emailing support@digmusik.com.
Testing DigMusiK. If we invite you to test DigMusiK, your account is a test account until we tell you testing has ended. While it is:
1. you have Pro free for the period we tell you when you join; we'll email you before that ends, and you don't pay anything unless you then choose a paid plan;
2. booking people, selling tickets, contracts, gigs, card payments to or from your account, buying plans or plugins, and selling are switched off, so no real arrangements are made and no money changes hands;
3. your pages are labelled as test pages, can't take bookings, and aren't listed in Discover or search;
4. parts of DigMusiK may be unfinished, change or stop working, and we may fix or change things you report at any time.
Your account and everything you make stay when testing ends. We can end testing, or your test account's extras, at any time by email; your rights under these terms otherwise stay the same.

10D. NAM captures and other third-party content

What it is. DigMusiK can play NAM captures: files made with the open-source Neural Amp Modeler, by their authors, not by DigMusiK. They're provided as they are, under their authors' licences. We don't check, verify or stand behind them, and we're not responsible for what they sound like or for their authors' claims about them.
Your rights. You may only load, upload or share a NAM capture you have the right to use in that way, and you're responsible for that. If you upload one, you give us the permission we need to store it and to process it to provide the service to you (for example rendering your mix deliveries and sessions), and nothing else.
Private by default. NAM captures you load stay on your computer. One you upload is private to you. Your collaborators receive the file only if you choose to share it; otherwise they get audio only.
Not for sale. NAM captures can't be published, sold or included in a plugin on DigMusiK.

11. Selling plugins

Pro members can build and sell standalone plugins made from signatures of real hardware they own, and sell chains built from their own verified hardware (DigMusiK Originals may be in a chain too). Selling is covered by the creator agreement, including ownership verification, the 60% creator share, payouts and tax. Only hardware you own and have verified can be sold; captures that include software plugins can't be. A chain you've sold can be taken off sale but stays available to the people who bought it.

12. Buying creators' plugins and chains

DigMusiK sells creators' plugins and chains to you and takes your payment. A chain you buy plays in the DigMusiK plugin with all its units inside that chain, at the creator's settings; it doesn't add those units to your library on their own. Each plugin's page shows its price including VAT, any trial or limited free version, and what it does.
A creator's plugin runs with your DigMusiK account. You need an account (a Free account is enough) to keep using it. If your account is closed for breaking these terms, plugins you bought stop working; if we close the service, see section 17.
Your rights if a plugin is faulty, and our refund policy, are in cancellations and refunds.

13. Rules of use

Please follow the acceptable use policy. In particular, don't infringe anyone's rights, don't upload illegal or harmful content, don't try to copy, extract, decrypt or reverse-engineer signatures or protected plugins except as the law expressly allows, don't get around limits or licence checks, and don't misuse other people's accounts. Don't use signatures, the plugin or our reference signals to train or build models or products that copy DigMusiK or its signatures. (Using the plugin on your music, and releasing that music, is of course fine.)

13A. If a claim is made because of your content

If someone makes a claim against DigMusiK because of content you uploaded, published or sold, or because you broke these terms (for example a manufacturer or software company says a capture, a name or a sale infringes their rights or breaks their licence), you'll help us deal with it and, if you're using DigMusiK for business (including as a creator or studio), you'll cover our reasonable losses and costs from that claim.
If you're a consumer, this applies only to the extent the law allows and only for losses caused by your breaking these terms.
We'll tell you promptly about any such claim, keep you informed and not settle it in a way that admits fault on your behalf without asking you first.

14. Our intellectual property

The service, the plugin, the signature engine, the reference signals, the research models and our branding belong to DigMusiK or our licensors. Apart from the rights these terms give you, nothing transfers to you. DigMusiK and the DigMusiK logo are our trademarks. Other product and company names on DigMusiK belong to their owners and are used only to identify equipment; DigMusiK isn't affiliated with, sponsored or endorsed by them (see our trademark notice).

15. Reports and takedowns

Anyone can report a signature, profile, plugin, chain, listing, page, news post or message that they believe infringes rights or breaks our rules, using the Report link where it appears or by following our notice and takedown policy. We review reports promptly, may hide content while we do, and tell the uploader what's happened and how to respond. A page we take down stays down until we've reviewed it again; its owner can't republish it. We close the accounts of members who repeatedly upload content that infringes other people's rights, and of anyone who uses DigMusiK to harass or endanger others.

16. Suspension and closure

You can close your account at any time from your account page.
We may suspend or close an account, or remove content, if we reasonably believe you've seriously or repeatedly broken these terms, if the law requires it, or to protect other users or the service. Where we can, we'll tell you why and give you the chance to respond first. If we close a paid account without fault on your part, we'll refund the unused part of your plan.
We may make any content private or remove it straight away, without notice, if we reasonably believe it creates a legal risk for DigMusiK or its members (for example after a rights holder's complaint), while we look into it.

17. Availability and changes

We work hard to keep the service running and secure, but we can't promise it will always be available or free of errors. We may need to pause it for maintenance.
We may improve or change the service. If a change significantly reduces what your paid plan includes, we'll tell you at least 30 days ahead and you can cancel and get a refund of any prepaid amount for the period after the change.
If we ever close the service, we'll give at least 90 days' notice, refund prepaid amounts for the time after closure, and provide a final version of the plugin that keeps signatures you own or bought, and the DigMusiK Originals you own, working on your devices without online checks.
We may update these terms. We'll tell you at least 30 days before changes that affect you take effect. If you don't agree, you can close your account before then.

18. Our responsibility to you

If you're a consumer, we must provide the service with reasonable care and skill, and digital content that is as described, fit for purpose and of satisfactory quality. Nothing in these terms limits those rights or our liability for death or personal injury caused by negligence, for fraud, or for anything else the law doesn't allow us to limit.
We're not responsible for losses that weren't foreseeable when you agreed to these terms, or for losses caused by events outside our reasonable control.
If you use the service for business, we're not liable for loss of profit, revenue, business or opportunity, and our total liability to you in any 12 months is limited to the greater of the amounts you paid us in that period and £100.
Back up your own sessions and projects. Signatures don't modify your audio files, but plugins run inside software we don't control.
Members' captures, names, descriptions and plugins are their own. Except where the law makes us responsible, we're not responsible for them, or for any dealings between members.
Monitor at safe levels. The plugin has an output safety limiter, but signatures can change level a lot, especially compressors driven hard, so start with your monitors turned down.
If you use the service for business, any claim against us must be brought within 12 months of when you knew, or should have known, about it.

19. Law and disputes

These terms are governed by the law of England and Wales. If you're a consumer you can bring proceedings in the courts of England and Wales, or in the courts of the part of the UK where you live. If you live in the EU, you also keep the protection of the mandatory consumer law of your country. Please contact us first: most problems are resolved quickly by email.

20. Contact

DigMusiK Ltd, Shrewsbury, SY4 3LD, United Kingdom · support@digmusik.com